Most often placed in public areas such as grocery stores or train stations, the lockers can also be placed in common areas of multifamily properties where residents can access them at any time. Third-party electronic package lockers are similar to the Amazon Package lockers are starting to become more popular across the multifamily industry as property managers realize the value of not being in the package delivery business. These electronic lockers are attempting to provide. Residents want their packages promptly and securely, which Them with an additional task to handle that could get worse as online shoppingĭelivery room or holding area is the second most popular apartment amenityĪfter fitness centers, according to a NMHC and Kingsley Associates survey. Managers are spending on sorting the packages, but ultimately it still leaves The electronic system also reduces the amount of time TheĪutomatic notifications solve the "pre-call" problems and helps packages leave Notify residents via text or email that their package is in the office. Property managers to electronically check-in an item, manage inventory, and automatically Package tracking and notification systems have been a recent solution, allowing
These challenges are only going to get worse as online shopping is expected to increase by 25 Residents constantly contact the leasing office to ask if a package has arrived, and if a package gets misplaced in the process, there is no way of They clog up concierge desks and leasing offices.
Of the time, and nearly 20 percent doing so at least once or twice a week, this glut of packages is becoming a problem. With 84 percent of Americans shopping online some or most Yet, as e-commerce has grown exponentially with Americans spending $300īillion with online retailers in 2013, a few minutes has turned into nearly two The property manager a few minutes to handle and deliver. Poplin Leasing offices and concierges are becoming inundated with residents packages as online shopping increases.įifteen years ago, accepting a package on behalf of residents only took
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